Colleen Karnas-Haines, PhD comes to the position of Director of Assessment, Planning, and Accreditation for CCI with adjunct faculty experience and higher education administrative experience in evaluating accreditation criteria and assessment processes. Dr. Karnas-Haines' doctoral studies specialized in ethnographic, community-centered, and multiculturally based research methods with a cognitive science foundation. Recently she earned her SAS certification and completed graduate level work in statistics, data management, data analytics, computer programming, and statistical analysis software. In her spare time, she is an award-winning writer who is active in the Charlotte community through leadership on nonprofit boards and education-based volunteer work.